xBlog
In 1999, XPLANE created one of the first business blogs. We have been adding great insights ever since. Check out our latest posts, filled with ideas for designing, facilitating, and creating lasting change for people and organizations.
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Strategy Execution Needs Human-Centered Design: Five Steps to Turn Plans into Action
Strategy Execution Needs Human-Centered Design: Five Steps to Turn Plans into Action
Strategies that are launched with a complex presentation and “cascaded” down the ranks are bound to fail. ...
Why “Customer Centricity” is a C-Suite Commitment: 12 Characteristics of a World-Class CX Strategy
Why “Customer Centricity” is a C-Suite Commitment: 12 Characteristics of a World-Class CX Strategy
What drives retention, referrals, and profitability and accelerates growth? Customer centricity, the classic o...
Tips and Tools for Great Hybrid Workplace Communication and Collaboration
Tips and Tools for Great Hybrid Workplace Communication and Collaboration
As hybrid teams become the new normal, what's the secret (or key) to nurturing robust communication and collab...
A Card Game to Identify Reasons People Resist Change
A Card Game to Identify Reasons People Resist Change
In 25+ years of leading organizations through change, XPLANE has encountered more than 35 distinct barriers to...
Five Steps to Transforming the Customer Experience and Accelerating Growth
Five Steps to Transforming the Customer Experience and Accelerating Growth
Studies show an organization’s focus on customers increases referrals, retention rates, and employee engagem...
Make Your Workplace a Magnet for Top Talent
Make Your Workplace a Magnet for Top Talent
If you want to attract and retain top talent, it might be time to level up your organization’s employee expe...
A Card Game to Uncover the Issues of Growth, Crisis, or Change
A Card Game to Uncover the Issues of Growth, Crisis, or Change
Faced with a torrent of high-priority needs jostling for your attention? Calm the sea of demands with a card g...
Four Steps to Drive Positive Organizational Change
Four Steps to Drive Positive Organizational Change
When it comes to change, does your organization have a fairly good grip on things or does it feel more like yo...
Finally, a Tool That Can Help Improve Employee Experience
Finally, a Tool That Can Help Improve Employee Experience
As talent pools evaporate and employees leave jobs in droves for greener pastures each year, employers are kee...
The Secret to Developing Your Staff and Improving Performance
The Secret to Developing Your Staff and Improving Performance
While domestic companies spend a staggering $100 billion per year on corporate training, only one in four busi...
How to Design a Strategy Execution Plan
How to Design a Strategy Execution Plan
Q: I’ve invested a lot of time and resources to create an exciting new strategy for my organization. How do ...
Quickly Diagnose Your Organization’s Starting Point for Change
Quickly Diagnose Your Organization’s Starting Point for Change
Crafting an incisive business strategy is only the beginning of organizational change. To really get your stra...
An Employee Every Boss Needs Right Now: The Intrapreneur
An Employee Every Boss Needs Right Now: The Intrapreneur
During trying times, intrapreneurs are your allies—nay, the aces up your sleeve—for devising creative solu...
Three Ways to Banish Initiative Fatigue and Lead Change
Three Ways to Banish Initiative Fatigue and Lead Change
Feeling like you just can’t get a new idea off the ground or are talking in circles about a great new initia...
How Experts Tap Into the Power of Visual Thinking
How Experts Tap Into the Power of Visual Thinking
Address complex organizational challenges and explore exciting new ways to create and communicate with the wor...
Into Thin Air: How Good Leaders Share Their Vision and Inspire Action
Into Thin Air: How Good Leaders Share Their Vision and Inspire Action
How business leaders can share their vision of the future and help workers move from their bustling world to t...
Overcome Strategy Failure: Three Principles to Bring Your Strategy to Life
Overcome Strategy Failure: Three Principles to Bring Your Strategy to Life
Move your organization to the 20% that succeeds in implementing a strategy with these three powerful principle...
Why Digital Transformation Isn’t About Digital
Why Digital Transformation Isn’t About Digital
Why do digital transformation efforts remain incredibly difficult to do successfully? Most don’t focus enoug...
Published on Forbes: Leadership Communication During Times Of Change: 10 Ways To Move Forward Together
Published on Forbes: Leadership Communication During Times Of Change: 10 Ways To Move Forward Together
If you’re a leader guiding your organization in a new direction, here are ten best practices to keep in mind...
Three Tools to More Effectively Collaborate Across Your Organization
Three Tools to More Effectively Collaborate Across Your Organization
Organizations increasingly face the challenge of initiatives such as customer experience, user experience, and...
A Real Game Changer: Ways to Prepare Your Business for the Future
A Real Game Changer: Ways to Prepare Your Business for the Future
Customized board games can replicate a vast array of workplace dynamics and concepts, and they give teams a ne...
Execute Strategy Responsibly: 8 Tactics to Get Strategy Right
Execute Strategy Responsibly: 8 Tactics to Get Strategy Right
If you want to execute your organization's strategy responsibly, use these eight tactics to successfully activ...
Design Thinking for Transformational Change
Design Thinking for Transformational Change
An interview with XPLANE client partner and Portland State University thought leader Sukhwant Jhaj about using...
How much does it cost to hire XPLANE for consulting?
How much does it cost to hire XPLANE for consulting?
How much does it cost to hire XPLANE as a consulting partner? Guidance on how a design thinking consulting fir...