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Want to improve your work processes while keeping your organization in balance? You’ll need to attune the many dimensions of your organization to work together effectively. We’ll help you apply a systems design approach to ensure that as you change, your system changes with you.

SeatGeek — Redesigning Internal Processes to Deliver a Better Customer Experience
Client
Seat Geek
Impact
24% increase in employees’ understanding of role definition and success criteria.

SeatGeek, a full stack live entertainment ticketing solution for venues and teams, engaged XPLANE to visualize their client journey in order to streamline, clarify, and enhance their client and employee experience.

Carhartt ERP Implementation Mapping
Client
Carhartt
Impact
Employees got a clear, consistent message about a major change

Carhartt ERP Implementation Mapping