xBlog
In 1999, XPLANE created one of the first business blogs. We have been adding great insights ever since. Check out our latest posts, filled with ideas for designing, facilitating, and creating lasting change for people and organizations.
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7 Tools to Help You Successfully Implement Change
7 Tools to Help You Successfully Implement Change
Among change leaders, it’s a truth universally acknowledged that 80% of major corporate strategies fail. But...
Rethinking Customer Centricity in the Post-Pandemic Era
Rethinking Customer Centricity in the Post-Pandemic Era
The world has shifted in the past few years, and organizations that wish to remain vital now more than ever mu...
7 Best Practices to Successfully Lead Organizational Change
7 Best Practices to Successfully Lead Organizational Change
When you’re leading change in an organization, a lot can ride on your game plan. Take the guesswork out of b...
Change Management Games to Turn Fear Into Fun
Change Management Games to Turn Fear Into Fun
Want a fun way to open up new ways of thinking and move your team toward change? Try games! Here’s why they ...
TiER1 Impact Expands Globally with XPLANE Acquisition
TiER1 Impact Expands Globally with XPLANE Acquisition
Portland, OR – August 17, 2022—TiER1 Impact has announced the acquisition of XPLANE, a global design consu...
Five Steps to Build a More Agile Change Management Strategy
Five Steps to Build a More Agile Change Management Strategy
If a change management strategy is to be effective, agility is critical. Surprisingly, many change management ...
The Organization as a Machine: An Outdated Concept
The Organization as a Machine: An Outdated Concept
Struggling with outdated change management approaches? You’re not alone! Traditional change management was d...
Five Skills Trained Facilitators Wield to Create Highly Effective Meetings
Five Skills Trained Facilitators Wield to Create Highly Effective Meetings
They help teams meet tough objectives. They facilitate engaging, powerful conversations. They move discussions...
Why Your “Process Problem” Probably Isn’t a Process Problem
Why Your “Process Problem” Probably Isn’t a Process Problem
Plagued by what seems like a stubborn process problem in your organization? You may be surprised to learn the ...
Changing Change Management: The Shift from Process-Centered to People-Centered
Changing Change Management: The Shift from Process-Centered to People-Centered
Developed in a bygone era, traditional business models—such as change management—are trailing the era in w...
Seven Principles and Five Steps to Confidently Lead Organizational Change
Seven Principles and Five Steps to Confidently Lead Organizational Change
In today’s world of unrelenting change, organizations and leaders that will thrive are those mindfully build...
A Powerful Way to Get Traction on Your DE&I Initiative
A Powerful Way to Get Traction on Your DE&I Initiative
At XPLANE, we aren’t experts in diversity, equity, and inclusion (DE&I), but we can help organizations v...
Confidently Lead Your Next Change Initiative
Confidently Lead Your Next Change Initiative
This post was updated August 23, 2022 Making change happen is a monumental task. How do you move people from p...
Culture and Collaboration in the Post-COVID Workplace
Culture and Collaboration in the Post-COVID Workplace
This interview was conducted by Chuck Frey and was originally published in the NEXT/EDGE newsletter. Cultivate...
Why “Customer Centricity” is a C-Suite Commitment: 12 Characteristics of a World-Class CX Strategy
Why “Customer Centricity” is a C-Suite Commitment: 12 Characteristics of a World-Class CX Strategy
What drives retention, referrals, and profitability and accelerates growth? Customer centricity, the classic o...
Tips and Tools for Great Hybrid Workplace Communication and Collaboration
Tips and Tools for Great Hybrid Workplace Communication and Collaboration
As hybrid teams become the new normal, what's the secret (or key) to nurturing robust communication and collab...
A Card Game to Identify Reasons People Resist Change
A Card Game to Identify Reasons People Resist Change
In 25+ years of leading organizations through change, XPLANE has encountered more than 35 distinct barriers to...
Five Steps to Transforming the Customer Experience and Accelerating Growth
Five Steps to Transforming the Customer Experience and Accelerating Growth
Studies show an organization’s focus on customers increases referrals, retention rates, and employee engagem...
A Card Game to Uncover the Issues of Growth, Crisis, or Change
A Card Game to Uncover the Issues of Growth, Crisis, or Change
Faced with a torrent of high-priority needs jostling for your attention? Calm the sea of demands with a card g...
Four Steps to Drive Positive Organizational Change
Four Steps to Drive Positive Organizational Change
When it comes to change, does your organization have a fairly good grip on things or does it feel more like yo...
Finally, a Tool That Can Help Improve Employee Experience
Finally, a Tool That Can Help Improve Employee Experience
As talent pools evaporate and employees leave jobs in droves for greener pastures each year, employers are kee...
The Secret to Developing Your Staff and Improving Performance
The Secret to Developing Your Staff and Improving Performance
While domestic companies spend a staggering $100 billion per year on corporate training, only one in four busi...
Quickly Diagnose Your Organization’s Starting Point for Change
Quickly Diagnose Your Organization’s Starting Point for Change
Crafting an incisive business strategy is only the beginning of organizational change. To really get your stra...
An Employee Every Boss Needs Right Now: The Intrapreneur
An Employee Every Boss Needs Right Now: The Intrapreneur
During trying times, intrapreneurs are your allies—nay, the aces up your sleeve—for devising creative solu...