Authors: Tim May, Creative Director, and Nancy Sewell, Senior Program Manager This post is a summary of our we...

Updated: September 27, 2021. This article was originally published on January 21, 2015. Our discovery ses...

At XPLANE, we aren’t experts in diversity, equity, and inclusion (DE&I), but we can help organizations v...

If you’ve ever drawn a picture to explain what you’re talking about, used sticky notes to brainstorm ideas...

This post was updated August 23, 2022 Making change happen is a monumental task. How do you move people from p...

Strategies that are launched with a complex presentation and “cascaded” down the ranks are bound to fail. ...

How would you define “design consultancy”? If you’re like XPLANE designer Catie Cooper, you might be a l...

What drives retention, referrals, and profitability and accelerates growth? Customer centricity, the classic o...

A compelling vision of the future can inform much more than just your next strategic plan. In fact, it’s cri...

As hybrid teams become the new normal, what's the secret (or key) to nurturing robust communication and collab...

In 25+ years of leading organizations through change, XPLANE has encountered more than 35 distinct barriers to...

Studies show an organization’s focus on customers increases referrals, retention rates, and employee engagem...

How much do you trust your coworkers? According to experts, our prolonged run of predominantly remote work is ...

If you want to attract and retain top talent, it might be time to level up your organization’s employee expe...

Faced with a torrent of high-priority needs jostling for your attention? Calm the sea of demands with a card g...

When it comes to change, does your organization have a fairly good grip on things or does it feel more like yo...

As talent pools evaporate and employees leave jobs in droves for greener pastures each year, employers are kee...

Make no mistake about it—remote work and decentralized teams are here to stay. If you’re a leader at work,...

While domestic companies spend a staggering $100 billion per year on corporate training, only one in four busi...

The modest superhero of any meeting, the humble facilitator wields great power—helping groups deal with diff...

Q: I’ve invested a lot of time and resources to create an exciting new strategy for my organization. How do ...

No matter how intuitive and in touch you are as a leader, there will inevitably be times employee insights are...

Crafting an incisive business strategy is only the beginning of organizational change. To really get your stra...

Like wide-eyed kids in a candy shop, we’re faced with an enticing array of communication tools day and night...