People understand new ideas more rapidly and clearly when they are communicated visually. Visual thinking allows people to externalize their internal thinking processes, making them more explicit and actionable.
People support what they help build. Co-creation accelerates adoption and change. Invite key stakeholders to build solutions together and capture the intelligence from inside the organization and build trust in new ways of working.
People are at the center of any change effort, so their perspectives should be at the center of the work. Changing behaviors requires a deep understanding of the motivations and needs of the people in an organization, so that you can develop relevant, meaningful solutions that they will embrace, support, and own.