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Change Guides
Managing Change in an Agile World
Stay ahead of change—the agile way to lead through uncertainty.
Change isn't a project. It's the environment.
By the end of this course, you'll be able to:
Leading through change takes more than plans; it takes influence and resilience. It requires change leaders who can adapt, influence, and guide teams through uncertainty without burning them out.
The Change Guides Managing Change in an Agile World certification provides strategies, tools, and hands-on experience to lead change with clarity, credibility, and care—even when plans shift along the way. Adapted from our flagship Change Management Certification, this course focuses on leading change in fast-moving, unpredictable environments—equipping you to respond to shifting priorities, guide teams through ambiguity, and build momentum even when the path forward evolves in real time.
Built on 20+ years of proven success training more than 1,000 leaders, this methodology equips you to drive adoption, build momentum, and create healthier ways of working. You’ll leave with a practical toolkit, experience applying the tools, and credibility to serve as a trusted change guide in agile environments.
- Apply the Agile Change Management Toolkit and the Plan, Do, Sustain model to your current Agile change projects.
- Create a compelling case for change for your current Agile change project.
- Utilize all 10 Change Management Agile tools.
- Identify barriers to change and craft a plan to address them.
Upon completion, you’ll earn 16 units that can be applied toward your ACMP Certified Change Management Practitioner (CCMP) or toward your Society for Human Resource Management (SHRM) recertification.
Change is smoother when you're not leading it alone. Bring a partner and save $200 each.
What Makes This Certification Different?
Built for Changing Environments
Gain practical tools and mindsets to lead through shifting priorities, evolving goals, and dynamic team needs—so you can adapt without losing momentum.
Real-World Applicability
and Proven Results
We’ve empowered 1,000+ Change Guides–certified professionals across industries to deliver people-centered, sustainable transformation.
Ready-to-Go Toolkit
Integrate easily into your projects with Excel and Word templates that streamline stakeholder analysis, progress tracking, communications, and adoption measurement.
The Change Guides Managing Change in an Agile World is approved as an Association of Change Management Professionals Qualified Education Provider™ (QEP™) and as a Society for Human Resource Management (SHRM) Recertification Provider. Upon completion, you’ll earn 16 units that can be applied toward your ACMP Certified Change Management Practitioner (CCMP) or toward your Society for Human Resource Management (SHRM) recertification.
You're ready for this certification if:
- You’ve been asked to lead a major change using Agile.
- You’re a functional or technical expert who must now guide people, not just projects.
- You’ve seen good ideas fizzle due to lack of adoption—and want to be the leader who makes them stick.
- You’re looking to differentiate your skills by gaining expertise in an area of growing need.
- You believe transformation should be people-first, strategic, and sustainable—not chaotic.
- You have achieved certification in our Change Management through Change Guides and now want to be certified in Agile Change Management.
The Learning Experience
This is not a lecture. It’s a collaborative, action-driven, cohort-based journey, featuring:
- Live Workshops: Over two days, join experienced change facilitators for interactive discussions, real-world scenario exercises, and active group reflection.
- Breakouts & Small-Group Coaching: Practice using the Agile Change Management toolkit on iterative change scenarios and get immediate feedback on your approach.
- Peer Learning Network: Exchange ideas with fellow professionals, fostering shared insights and building a reliable support network for future projects.
- Actionable Feedback: Gain immediate input on your approach to stakeholder alignment, rollouts, and sustaining adoption—ensuring you leave equipped to pivot and adapt after the course is over.
Secure Your Spot
Don’t let your potential lose momentum. Lead the kind of change that energizes teams, earns trust, and drives lasting results.
Course Schedule
Before the Course
Prework
- Log into the course portal and complete your “Getting Started” prep
- Define a current or past agile initiative or experience where the pace of change shaped your approach
Day 1
Fundamentals of Agile Change
- Lecture: Introduction to Agile and Change Management
- Small Group Discussion: Applying Change Management to Agile
- Lecture: Best practices in Change Management in Agile
- Small Group Discussion: Cross-functional collaboration in Agile
- Lecture: Bringing it all together
- Self-Assessment & Discussion: Agile Change Management Maturity model
Day 2
Move from theory to action
- Lecture: Applying tools in an Agile environment
- Small Group Applied Practice: People tools
- Small Group Applied Practice: Communication tools
- Small Group Applied Practice: Change Management Learning Analysis and Planning
- Lecture: Conclusion/ applying tools
- Small Group Discussion: Reflections, thoughts and close out
After the Course
Upon Course Completion You’ll receive:
Certification Requirements
- Your Certification: The Managing Change in an Agile World certificate
- Comprehensive Digital Toolkit: Excel and Word templates for Plan, Do, Action, Sustain (PDAS) framework, stakeholder mapping, communications, and measurement.
- Practitioner Handbook: Electronic guide detailing how to adapt change tactics in iterative environments.
- Ongoing Support: Six months of coaching via bi-monthly calls focused on leveraging the tools.
- Community Access: Invitation to extend the conversation beyond certification through premier access to the Change Guides Certified Professionals LinkedIn group.
1. Attend and participate: Fully participate in both live day sessions including breakout activities and group discussions.
2. Pass the exam: Take the course exam within 30 days of completing the course. Earn 90%+ on the open book exam. Retakes are allowed if needed. (Our aim is rigor, not gatekeeping.)
3. Submit three tool applications for review: Within 30 days, demonstrate real-world application of the methods.
Your Instructor
Olivia Bilyk | Senior Change Strategist & Experience Designer
Olivia specializes in designing strategic, people-centered solutions that enhance employee experience and drive organizational performance. With over a decade of expertise in Change Management, Organizational Effectiveness, and Training & Development, Olivia brings a deep understanding of what it takes to align people and processes for sustained success.
Since joining TiER1, Olivia has led clients through transformative change initiatives, including systems adoption, reorganizations, and culture shifts across diverse industries such as pharmaceuticals, manufacturing, and grocery retail. She excels at partnering with organizations to navigate the complexities of change, guiding them through the lifecycle with a focus on building healthy cultures and thriving teams. Olivia earned her Master’s in Learning and Organizational Change from Northwestern University.
What Our Learners Say
“I would highly recommend Change Guides to anyone looking for high-quality online training on agile change management. I am confident that the skills and knowledge I gained will help me to be more effective in my role as a change leader.”
Cara B
Fortune 500 Information Technology Company
“I have attended several agile sessions, but Change Guides was the first to offer practical tools and actions.”
Managing Change in an Agile World Certified Professional
Managing Change in an Agile World Certified Professional
Explore More Resources
For more information about the content that will be covered and what to expect throughout the course, download our course syllabus.
Curious about becoming a Certified Change Management Professional (CCMP) through the Association of Change Management (ACMP)? Download this journey map to learn more.
FAQ
Q: How can you help me get traction on my change initiative?
A: Our Change Management 101 Model has been rigorously tested across sprints, iterative releases, partial rollouts, and complex transformations. We’ve empowered 1,000+ Change Guides certified professionals across industries to deliver people-centered, sustainable transformation.
Q: I’m super busy. How many hours will I need to invest? What’s the estimated course hours and assignment time?
A: Including instruction and assignments this course qualifies for 16 hours or professional development units (PDUs) to fulfill the educational requirements for applying to be an ACMP Certified Change Management Practitioner (CCMP).