Usability Is Good Business

“Research shows that improving the usability of software systems — including information-technology (IT); e-commerce; ‘shrink-wrapped’ and other comm

“Research shows that improving the usability of software systems — including information-technology (IT); e-commerce; ‘shrink-wrapped’ and other commercial software — can be highly cost-effective… The rule of thumb in many usability-aware organizations is that the cost-benefit ratio for usability is $1:$10-$100, that is, for every dollar spent implementing usability techniques, the organization will realize a benefit between $10 and $100.”


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Date:
November 23, 2016
Author:
XPLANE