Usability 102: Cutting the cheese

“Joe Clark does not mince words. His incisive style enlightens many, enrages others. We are proud to premiere a new series in which Joe and other tough-minded critics will redefine ‘web usability.’ Presenting Usability 102. This issue: Once the hallmark of a real web site, user-contributed content may have outlived its usefulness in e-commerce. Is it time to cut the cheese?”