Six Steps to Better Interviews and Simplified Task Analysis

“I spend a lot of time helping clients conduct task analysis to form mental-model diagrams. When teams first start analyzing the interview transcripts they

“I spend a lot of time helping clients conduct task analysis to form mental-model diagrams. When teams first start analyzing the interview transcripts theyíve collected, they often run into a confidence issue. ‘How will we know if we get the task groups right?’ This question usually arises because the team doesnít have the kind of details it needs to identify clear tasks.”


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Date:
November 24, 2016
Author:
XPLANE