“Service Design: Internal Processes for Great Customer Experiences” in UX Magazine

User Experience Magazine is a quarterly publication featuring a wide range of articles dealing with the broad field of usability and the user experience. In Sara Mesing’s article…

User Experience Magazine is a quarterly publication featuring a wide range of articles dealing with the broad field of usability and the user experience. In Sara Mesing’s article, Service Design: Internal Processes for Great Customer Experience, she breaks down exactly what service design is, why you should care, and what it looks like.

 


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Date:
November 23, 2016
Author:
Traci Jones