“Service Design: Internal Processes for Great Customer Experiences” in UX Magazine
User Experience Magazine is a quarterly publication featuring a wide range of articles dealing with the broad field of usability and the user experience. In Sara Mesing’s article…
User Experience Magazine is a quarterly publication featuring a wide range of articles dealing with the broad field of usability and the user experience. In Sara Mesing’s article, Service Design: Internal Processes for Great Customer Experience, she breaks down exactly what service design is, why you should care, and what it looks like.
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