Personas Summary (CHI-WEB)

A collection of emailed thoughts like: “I use personas extensively. We use them to guide our initial design decisions and then to test our designs cognitively (‘OK, I’m now Janice; how would I think here?’). I also find it helps prevent the elastic user concept from getting too entrenched among the development team, although I haven’t had the success Cooper has in selling personas to programmers. That is, some programmers have been much more receptive to the use of personas than others.” See also iawiki: User Personas and http://iawiki.net/PersonasDesign” title=”External WWW link”>iawiki: Personas Design.