Narrative scenarios as a design tool
“Scenarios are stories in which the product being designed is placed within the lives of its intended users. People, software, hardware and the interaction
“Scenarios are stories in which the product being designed is placed within the lives of its intended users. People, software, hardware and the interaction that binds them together constitute the typical cast of characters for scenarios. These players are placed in a physical setting and given a role within the story of the products use.” See also iawiki: User Scenarios and iawiki: Scenario Development.
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