Jared Spool: The InfoDesign interview

“Each month, InfoDesign interviews a thought leader in the design industry, focusing on people who are identified with or show strong sensibilities to the design of information and experiences. This month, Dirk Knemeyer interviews Jared Spool. Jared is one of the most important ó and best-recognized ó voices in the field of usability. User Interface Engineering, the firm that he founded in 1988, is the world’s largest research, training and consulting firm specializing in website and product usability.”