Interface bug tips electoral college!
“‘Information design’ is one of those subjects that causes normal people’s eyes to glaze over with boredom — except on those occasions when it change
“‘Information design’ is one of those subjects that causes normal people’s eyes to glaze over with boredom — except on those occasions when it changes the course of history. That is what happened, famously, in the Challenger explosion disaster — in which, as design expert Edward Tufte famously pointed out, key data was presented to decision makers in a format that failed to highlight the magnitude of risk a freezing-weather space-shuttle launch would entail. And that is what happened this week in Palm Beach County, Fla., where an apparently well-intentioned effort on the part of local officials to make their ballot more readable for elderly citizens led to voting-booth confusion that could well have tipped this squeaker election toward George W. Bush. (Florida, it seems, is ground zero for information-design catastrophes.)”
Process Problems Aren’t Just About Process
Triggering Change Using Three Words
November 23, 2016