IA, ID, GWB and WSJ
“A recent article on document design in the WSJ shakily raised the question: Is a poorly designed memo at fault for not warning the president the nature of
“A recent article on document design in the WSJ shakily raised the question: Is a poorly designed memo at fault for not warning the president the nature of the terrorist threat? In many ways it’s a retread of the butterfly ballot controversy, and the Challenger controversy, but I think it’s a controversy worth raising again and again until careless attention to design stops killing people.”
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