A collection of papers (in various formats, including .doc, .pdf and .html) from CHI 2000, The Hague, The Netherlands, April 1-6, 2000: “Branding, Trust and User Experience in 1-to-1 E-commerce” … ‘Virtual Reality Stores for 1-to-1 E-commerce,’ ‘Designing for trustworthiness,’ ‘Towards a Model of Trust for E-Commerce System Design,’ ‘Trusting the Online Banking Interface,’ Social Factors in E-commerce Personalization’ and more…