Elements of Experience Design

“While everything is, technically, an experience of some sort, there is something special to many experiences that make them worth discussing. In particula

“While everything is, technically, an experience of some sort, there is something special to many experiences that make them worth discussing. In particular, the elements that contribute to superior experiences are knowable and reproducible, which makes them designable. The concept to grasp is that all experiences are important and that we can learn from them whether they are traditional, physical, offline experiences or whether they are digital, online, or other technological experiences. In fact, we know a great deal about experiences and their creation through these other, established disciplines that can-and must-be used to develop new solutions. These aren’t always obvious and, surely, they aren’t fool-proof, but it’s important to realize that great experiences can be deliberate and based upon some principles that have been proven.”


Related Posts:

Process Problems Aren’t Just About Process

Triggering Change Using Three Words

Date:
November 23, 2016
Author:
XPLANE