Nurture Empathic Conversations
Empathetic communication helps us move from hearing to listening, from assuming to empathizing, and from reacting to responding. Explore the fundamentals of empathic conversation, gain insights into various communication approaches, and practice active listening techniques. Plus, strengthen your leadership capabilities by developing a deeper understanding of your colleagues and the importance of empathetic communication in fostering team cohesion and collaboration.
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Agenda
Learn about the empathic listening model.
Practice active listening skills in a controlled environment.
Identify listening challenges in your team and key moments of rupture in your communication.
Learn strategies for repairing relationships and reflect on how you can move from rupture to repair.
Strategy Activation
Discover a powerful process that bridges the gap between your vision and implementation—and moves people from alignment to adoption.
Storytelling for Change
Tell a cohesive and compelling story that resonates with your audience and gets you the buy-in to move forward.
Managing Change in an Agile World
Fearlessly lead change in fast-moving environments using agile change management principles to drive adoption and lasting impact.
Design Your Facilitation Strategy
Improve your facilitation skills and gain confidence in building a workshop strategy.