Are Users Stupid?

“Opponents of the usability movement claim that it focuses on stupid users and that most users can easily overcome complexity. In reality, even smart users

“Opponents of the usability movement claim that it focuses on stupid users and that most users can easily overcome complexity. In reality, even smart users prefer pursuing their own goals to navigating idiosyncratic designs. As Web use grows, the price of ignoring usability will only increase.”


Related Posts:

Process Problems Aren’t Just About Process

Triggering Change Using Three Words

Date:
November 23, 2016
Author:
XPLANE