AN OPEN LETTER TO JAKOB NIELSEN

“Jakob Nielsen and I have come down on opposite sides of a usability debate. Jakob believes that the that the prevalence of bad design on the Web is an ind

“Jakob Nielsen and I have come down on opposite sides of a usability debate. Jakob believes that the that the prevalence of bad design on the Web is an indication that the current method of designing Web sites is not working and should be replaced or augmented with a single set of design conventions. I believe that the Web is an adaptive system and that the prevalence of bad design is how evolving systems work.”


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Date:
November 23, 2016
Author:
XPLANE