90% of All Usability Testing is Useless

“This is not to say that it doesnít have a significant role to play in user experience design. When done right, usability testing will improve your Web si

“This is not to say that it doesnít have a significant role to play in user experience design. When done right, usability testing will improve your Web site and your development process, but the current culture surrounding Web site usability testing is such that it rarely benefits the design. Worse, this misapplication can undermine the acceptance of this important technique throughout an organization.”


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Date:
November 24, 2016
Author:
XPLANE